CAROLINA ESCALANTE
Miami,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Florida National University
09.2022 - Current
- Helping student’s complete applications, FAFSA.
- Being flexible to working whenever needed in each University department.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
House Manager/Box Office Associate
Seminole Theatre
07.2021 - 08.2023
- Duties include opening and closing the theater, making sure that the event is running smoothly and the house is maintained
- When working at the Box Office, duties include providing customer service to patrons with ticketing issues, including exchanges, refunds
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Monitor, process and mail advanced ticket orders
- Improved household efficiency by implementing detailed schedules and routines for staff members.
Clinique Beauty Consultant
Macy’s
10.2019 - 04.2021
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
Education
B.A in Psychology -
Florida International University
Miami, FLA.A in Psychology -
Miami Dade College
Miami, FLSkills
- Data Entry
- Document Control
- Database Management
- Calendar Management
- Office Administration
- Writing Reports
- Time Management
- Office Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Florida National University
09.2022 - Current
House Manager/Box Office Associate
Seminole Theatre
07.2021 - 08.2023
Clinique Beauty Consultant
Macy’s
10.2019 - 04.2021
B.A in Psychology -
Florida International University
A.A in Psychology -
Miami Dade College