Carolina Zavaleta
Phoenix,AZ
Overview
2
2
years of professional experience
Work History
Crew Member
McDonlads
Phoenix, AZ
01.2024 - 08.2025
- Provided friendly and efficient customer service during peak hours.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in training new crew members on operational procedures.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Crew Member
McDonald's
Phoenix, AZ
08.2024 - 01.2025
- Provided friendly and efficient customer service during peak hours.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Organized and restocked supplies to support operations and team productivity.
Crew Team Member
New York Bagels N Bialys
Phoenix, AZ
09.2023 - 01.2024
- Operated dishwashing equipment to ensure cleanliness and sanitation standards.
- Sorted and organized dirty dishes for efficient washing and drying processes.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Processed customer transactions efficiently at busy retail location.
- Maintained accurate cash drawer and balanced registers daily.
Education
South Mountain High School
5401 S 7th St, Phoenix,AZ 85040Skills
- Customer service
- Cash handling
- Food safety
- Equipment operation
- Sanitation practices
- Supply restocking
- Organizational skills
Languages
Spanish
Native/ Bilingual
Timeline
Crew Member
McDonald's
08.2024 - 01.2025
Crew Member
McDonlads
01.2024 - 08.2025
Crew Team Member
New York Bagels N Bialys
09.2023 - 01.2024
South Mountain High School