Caroline Fullwood
Norman
Summary
Dedicated crew member with proven skills in customer engagement and team collaboration. Committed to maintaining service excellence and creating welcoming environments.
Overview
1
1
year of professional experience
Work History
Crew Member
Chicken Salad Chick
Norman
10.2025 - Current
- Maintained cleanliness of workstations to ensure a safe and organized environment.
- Engaged with customers to provide menu recommendations and enhance dining experiences.
- Collaborated with team members to ensure smooth service flow during busy shifts.
- Responded promptly to customer inquiries and resolved issues to ensure satisfaction.
Crew Member
Smoothie King
Coppell
04.2025 - 07.2025
- Assisted in food preparation by chopping ingredients and assembling salads efficiently.
- Maintained cleanliness of workstations to ensure a safe and organized environment.
- Engaged with customers to provide menu recommendations and enhance dining experiences.
- Supported team members during peak hours by anticipating needs and assisting with orders.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Collaborated with team members to ensure smooth service flow during busy shifts.
- Trained new crew members on procedures and best practices for food service.
Receptionist
Pigtails & Crewcuts
Southlake
11.2024 - 02.2025
- Managed front desk operations, ensuring smooth daily workflow and efficient guest interactions.
- Coordinated visitor arrivals, directing them to appropriate service areas and personnel.
- Processed data entry tasks, accurately recording client information and appointment details.
- Facilitated communication between clients and staff, enhancing overall customer experience.
- Resolved customer inquiries promptly, contributing to improved satisfaction ratings.
- Maintained a clean and organized reception area, creating a welcoming environment for guests.
- Handled multi-line phone systems, distributing calls to appropriate departments with accuracy.
Education
High School Diploma -
Highland Park High School
Dallas, TX04-2025
Some College (No Degree) - Management And HR
The University of Oklahoma
Norman, OKSkills
- Customer service
- Team collaboration
- Data entry
- Front desk operations
- Inventory management
- Effective communication
- Problem resolution
- Organizational skills
- Cleaning and sanitizing
- Creativity and innovation
Languages
Spanish
Professional
Timeline
Crew Member
Chicken Salad Chick
10.2025 - Current
Crew Member
Smoothie King
04.2025 - 07.2025
Receptionist
Pigtails & Crewcuts
11.2024 - 02.2025
High School Diploma -
Highland Park High School
Some College (No Degree) - Management And HR
The University of Oklahoma