Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Garcia

High Point,NC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Department Supervisor

The Home Depot Inc
2300 N Main St High Point, NC 27262
12.2024 - Current
  • Assisted in daily operations, ensuring adherence to safety protocols and procedures.
  • Supported team members in executing routine tasks and responsibilities efficiently.
  • Developed familiarity with departmental tools and systems for streamlined workflow.
  • Contributed to maintaining a clean and organized work environment for optimal productivity.

Service Desk Lead

The Home Depot Inc
2300 N Main St High Point, NC 27262
01.2024 - 12.2024
  • Led service desk operations to enhance incident resolution efficiency and customer satisfaction.
  • Mentored team members in troubleshooting techniques and best practices for effective support.
  • Developed and implemented standard operating procedures to streamline service desk processes.
  • Analyzed service desk performance metrics to identify areas for process improvement.

Assistant Manager

Little Caesars Pizza
2200 N Main St, High Point, NC 27262
01.2023 - 04.2024
  • Coordinated daily operations to enhance team efficiency and achieve service goals.
  • Implemented process improvements that streamlined workflow and reduced operational bottlenecks.
  • Trained new employees on company policies, procedures, and best practices to ensure compliance.
  • Assisted in inventory management, optimizing stock levels and minimizing discrepancies.

Education

High School Diploma -

The Kearns Academy
1710 McGuinn Dr, High Point, NC 27265
05-2021

Skills

  • Customer service
  • Problem resolution
  • Workplace safety
  • Problem-solving
  • Time management
  • Stock management

Timeline

Department Supervisor

The Home Depot Inc
12.2024 - Current

Service Desk Lead

The Home Depot Inc
01.2024 - 12.2024

Assistant Manager

Little Caesars Pizza
01.2023 - 04.2024

High School Diploma -

The Kearns Academy