Caroline Johnson
Dr. Scott Upchurch
Leonard,TX
14
years of professional experience
Experienced Dental Treatment Coordinator with strengths in patient communication, insurance verification, and treatment planning. Skilled in explaining procedures, presenting financial options, and keeping schedules organized to support patient acceptance and efficient office flow.
Work History
Dental Treatment Coordinator
11 Years 6 Months- Presented financial options, reviewed insurance benefits, and supported informed treatment acceptance.
- Coordinated patient treatment plans, explaining procedures, sequencing, and next-step appointments clearly.
- Verified insurance eligibility, estimated patient responsibility, and resolved coverage discrepancies accurately.
- Scheduled restorative, cosmetic, and follow-up visits while maintaining efficient provider calendars.
Dental Assistant
2 Years 1 Month- Assisted dentist during restorative, surgical, and preventive treatments with efficient chairside support.
- Prepared treatment rooms with sterilized instruments, supplies, and dental materials for patient procedures.
- Captured precise digital and traditional X-rays while following radiation safety protocols.
- Documented patient charts, treatment notes, and clinical updates with accuracy and confidentiality.
Education
High School Diploma
Dental Assistant - dental assisting
Skills
Insurance verification
HIPAA compliance
Patient care coordination
Scheduling management
Treatment Planning
Patient communication
Telephone communication
Phone etiquette
Timeline
Dental Treatment Coordinator
Dr. Scott Upchurch
04.2015 - CurrentRead More
Dental Assistant
Dr. Jim Caskey
02.2013 - 03.2015Read More
Collin College
Dental Assistant from dental assisting
Read More
Blue Ridge ISD
High School Diploma
Read More