Results-driven leader specializing in operational management and sales productivity. Committed to fostering a collaborative team environment while ensuring adherence to compliance regulations and maximizing profitability.
Overview
1
1
Certification
30
30
years of professional experience
Work History
General Manager
Wawa
West Palm Beach, Florida
06.2024 - 07.2026
Directed store operations, overseeing sales, staffing, inventory management, food safety compliance, and customer service standards.
Managed payroll, scheduling, and labor costs, optimizing operating expenses to achieve financial targets.
Led hiring, training, coaching, and performance management for diverse team members.
Cultivated a positive team culture emphasizing accountability and employee development.
Increased sales growth through streamlined operational execution and enhanced customer engagement.
Ensured compliance with company standards for safety, cleanliness, merchandising, and regulations.
Assistant General Manager
Wawa
West Palm Beach, Florida
02.2021 - 06.2024
Achieved sales productivity and profitability goals through strategic initiatives.
Managed daily store operations, ensuring alignment with general manager's objectives.
Supervised team members to maintain exceptional customer service standards.
Managed inventory ordering, merchandising, and loss prevention initiatives.
Coordinated employee scheduling and conducted training to enhance onboarding effectiveness.
Monitored compliance with company policies and food safety regulations to maintain operational integrity.
Executive Team Leader-General Merchandise
Target
Royal Palm Beach , FL
09.2018 - 08.2020
Directed merchandise operations, encompassing inventory management, pricing, and presentation.
Coached team members to enhance departmental performance through regular feedback and development.
Oversaw stock accuracy in replenishment and controlled inventory processes.
Executed company initiatives to meet sales targets and operational goals.
Administrative Assistant Store Manager
Lowe's and Lowe's Canada
Fort Wayne, Indiana
05.1996 - 07.2017
Supported store operations, improving customer experience and streamlining administrative tasks.
Collaborated with department managers to improve productivity and elevate service levels.
Assisted in staffing, scheduling, payroll, and performance documentation processes.
Maintained accurate reporting to support achievement of sales and operational targets.