Motivated professional with a strong desire to broaden horizons in various career fields. Demonstrated experience in office and classroom environments, showcasing exceptional leadership skills that inspire and bring out the best in others. Open to relocation opportunities.
Hi, I’m
Carrington Wilson
Houston,TX
Summary
Overview
4
years of professional experience
Work History
TeleperformanceSumter, SC
Customer Service Representative
12.2022 - 06.2023
Job overview
- Addressed customer inquiries regarding basic banking services, including account balances, interest rates, and fees
- Safeguarded customer accounts by promptly identifying and resolving suspicious activity, reversing transactions, and issuing new debit and credit cards.
Amazon.comColumbia, SC
Warehouse Associate
02.2022 - 09.2022
Job overview
- Efficiently received and organized inventory
- Prepared customer orders and ensured accurate packaging
- Loaded shipments onto trucks for timely delivery
- Utilized barcode scanners for inventory management
- Troubleshot issues and upheld stringent quality standards
- Operated power industrial trucks (PIT) such as forklifts and pallet drivers, with certification.
Cook Out RestaurantsSumter, SC
Manager
07.2021 - 08.2021
Job overview
Applebee'sSumter, SC
Restaurant Waiter
02.2021 - 07.2021
Job overview
- Set up dining areas with meticulous attention to detail, including table decorations, condiments, and utensils
- Ensured adherence to sanitation, safety, and alcohol beverage control policies, prioritizing patron and establishment safety
- Provided exceptional customer service by assisting patrons in selecting food and beverages, offering menu recommendations, and addressing inquiries
- Maintained up-to-date knowledge of menu choices, specials, and inventory availability
- Facilitated seamless communication between patrons, bar, and kitchen staff, guaranteeing accurate and timely service
- Processed payment transactions with attentiveness and professionalism.
Sykes EnterprisesSumter, SC
Receptionist/Time Coordinator
11.2019 - 11.2020
Job overview
- Welcomed and directed visitors, managed incoming calls, and sorted daily mail
- Maintained a tidy and professional reception area
- Provided accurate and courteous information in-person, over the phone, and via email
- Scheduled meetings, arranged travel, and managed office expenses
- Assisted with payroll, including record-keeping and data entry
- Performed general clerical duties, such as filing, photocopying, and faxing.
Education
USC Sumter
Bachelor's
04.2018
University Overview
Claflin College
Bachelor's from Music Education
08.2016
University Overview
Skills
- Leadership Experience
- Customer Service
- Office Administration
- Classroom Management
- Teaching
- Writing Skills
- Mathematics
- Microsoft Office Suite (Word, PowerPoint, Outlook)
- Kronos
- Payroll
- Recruiting
- Records Management
- Human Resources
- Warehouse Experience
- Mac OS
- IOS
- Live Chat
- Analysis Skills
- Telecommunication
- Please review the revised resume and let me know if you have any further requests or if there's anything else I can assist you with Good luck with your job search
Timeline
Customer Service Representative
Teleperformance
12.2022 - 06.2023
Warehouse Associate
Amazon.com
02.2022 - 09.2022
Manager
Cook Out Restaurants
07.2021 - 08.2021
Restaurant Waiter
Applebee's
02.2021 - 07.2021
Receptionist/Time Coordinator
Sykes Enterprises
11.2019 - 11.2020
USC Sumter
Bachelor's
Claflin College
Bachelor's from Music Education