Crew Member
Chicken Express - Katy
02.2025 - 06.2025
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Operated kitchen equipment safely, adhering to food safety regulations and company standards.
- Assisted in food preparation tasks, maintaining cleanliness and organization in workstations.
- Collaborated with team members to optimize workflow during peak hours and minimize wait times.
- Processed cash transactions accurately, managing register while providing prompt service to customers.
- Maintained inventory levels by restocking supplies and reporting shortages to management efficiently.
- Trained new crew members on operational procedures and customer service best practices effectively.
- Resolved customer complaints professionally, enhancing overall dining experience through proactive solutions.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
