Carter Keddington
Los Altos
Summary
Born and raised in Southern California. I am highly motivated, with great interpersonal qualities, and a strong work ethic. I have gained experience in the hospitality industry and sales over the past few years. I’m seeking a full- or part-time role in a collaborative work environment. Outside of work, I enjoy surfing, health & wellness, photography, golf, and interior design
Overview
8
8
years of professional experience
Work History
Sales
BMW
Mountain View
02.2024 - 07.2024
- Educated customers on product features to identify optimal solutions based on specific needs.
- Cultivated positive customer relationships, enhancing BMW's reputation as a trusted and caring brand.
- Consulted with clients to ensure lasting satisfaction and loyalty within the customer base.
Waitstaff
Tottis
Bondi Beach
09.2022 - 12.2023
- Maintained Tottis steps of service while ensuring customers had a memorable experience
- Kept service at an appropriate pace to guarantee all bookings had tables ready at their designated times
- Provided a high level of service in an upscale dining environment
Reservations
Montage | Laguna Beach
Los Altos
08.2021 - 07.2022
- Booked and updated resort reservations in a detailed and efficient manner.
- Informed guests on the features of the property including guest rooms, restaurants, spa, and facilities.
- Delivered a 5 star experience to both local and leisure guests while maintaining Forbes standards.
- Trained incoming reservations agents on property, procedures, and systems.
Founder & Owner
RINSE Mobile Auto Spa
Los Altos
08.2020 - 07.2021
- Maintained scheduling and daily operations for mobile auto detailing and washing business.
- Managed inventory effectively while identifying cost-cutting measures to enhance expansion.
- Delivered exceptional customer service, surpassing competitors' standards.
SDR
Toast
Omaha
03.2020 - 04.2020
- Developed sales strategies for Scottsdale, AZ, and Eugene, OR regions.
- Educated customers on advantages of transitioning to cloud-based software.
- Conducted 50 to 75 daily outreach efforts to engage potential clients.
Bartender
The Post
Los Altos
05.2019 - 02.2020
- Provided excellent customer service to all customers, ensuring an enjoyable experience.
- Used knowledge of our products to convey value to customers in order to upsell and maximize revenue.
Server and Bartender
Yucca de Luc
Palo Alto
08.2018 - 03.2019
- Maintained the highest level of personal service and attention to detail while serving fine foods, wines and specialty cocktails to large numbers of individuals and large parties of restaurant guests.
- Crafted all specialty cocktails for the restaurant while maintaining a large section of tables and seats
Server and Bartender
Opa Authentic Greek Cuisine
Los Altos
01.2017 - 12.2017
- Managed the restaurant during slower hours while maintaining a large section.
- Directed beverage orders in addition to maintaining relations with the individual distributors.
Education
Photography -
Academy of Art
San Francisco, CA01.2016
High School -
Corona del Mar High School
01.2013
Skills
- Customer service
- Sales techniques
- Product knowledge
- Inventory management
- Reservation systems
- Relationship building
- Effective communication
- Team collaboration
- Attention to detail
- Conflict resolution
- Professional appearance
Timeline
Sales
BMW
02.2024 - 07.2024
Waitstaff
Tottis
09.2022 - 12.2023
Reservations
Montage | Laguna Beach
08.2021 - 07.2022
Founder & Owner
RINSE Mobile Auto Spa
08.2020 - 07.2021
SDR
Toast
03.2020 - 04.2020
Bartender
The Post
05.2019 - 02.2020
Server and Bartender
Yucca de Luc
08.2018 - 03.2019
Server and Bartender
Opa Authentic Greek Cuisine
01.2017 - 12.2017
Photography -
Academy of Art
High School -
Corona del Mar High School
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