Casandra Silvas
Alamo,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Dept Of Veterans Affairs
09.2022 - Current
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Associate of Science - Pharmacy Technician
South Texas College
05.2009
Skills
- Prescription Filling
- Supply Restocking
- Drug safety
- Drug utilization review
- Medication Dispensing
- Drug Inventory Control
- Stocking shelves
- Answering customer questions
- HIPAA
- Verifying orders
- Confidentiality and HIPAA
- Receiving incoming supplies
- Drug storage procedures
- Manual and automated medication dispensing
- Medication labels
- Patient confidentiality
- Pharmaceutical Calculations
- Secure storage of medications
- Labeling Accuracy
- HIPAA Compliance
- Dispensing Medications
- Confidentiality Practices
Timeline
Pharmacy Technician
Dept Of Veterans Affairs
09.2022 - Current
Associate of Science - Pharmacy Technician
South Texas College
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