Casey Duffy
Glen Cove
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
5
5
years of professional experience
Work History
Server
Ralphs Italian Ices
06.2019 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Hostess
Stefanos Italian Restaurant
09.2021 - 05.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
Psychology
West Virginia University
Morgantown, WV05.2025
High School Diploma -
Glen Cove High School
Glen Cove, NY06.2021
Skills
- Daily Specials Memorization
- Guest Engagement
- Supply Restocking
- Strong Work Ethic
- Sales Expertise
- Cash Handling
- Exceptional Customer Service
- Multitasking Abilities
- Positive Attitude
Accomplishments
DEI marketing for Alpha Phi (2022- 2023)
Current Social Chair for Alpha Phi
Timeline
Hostess
Stefanos Italian Restaurant
09.2021 - 05.2022
Server
Ralphs Italian Ices
06.2019 - Current
Psychology
West Virginia University
High School Diploma -
Glen Cove High School
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