Casey Flippo
Summary
Customer oriented bartender who is highly motivated to cultivate and optimize a unique experience for both patrons and my fellow coworkers, while maintaining a high level of proficiency. I am always a team player and looking to add value to any and every workplace environment. I remain humble, teachable and have an impeccable work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Clifton's Republic
11.2022 - Current
- Greeted and served customers in a professional and timely manner
- Developed and maintained relationships with guests and local community by providing tailored experience and excellent service
- Worked with POS system to place orders, manage bills and handles complimentary items.
- Performed in a fast paced environment while maintaining attention to detail and efficiency
- Responded and resolved guest concerns while maintaining a positive attitude, notifying management when necessary.
Bartender
Los Cabos Sports Bar
12.2021 - 11.2022
- Increased number of regular customers by building rapport with new customers while providing the highest quality of service.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Bartender
The Pub
01.2020 - 12.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
GED -
National Park Community College
Hot Springs, AR01.2017
Skills
- Customer Service
- Dining Area Maintenance
- Cash Handling
- Order Accuracy
- Quality Control
- Suggestive Selling
- Interpersonal Skills
- Conflict Resolution
Certification
Server (ID # 312772310)ServSafe Certified (2020)
Personal References
- Eric Barnes, Baja Sharkeez Group (partner) (714) 510-0156
- Monique Raynaud-Lopez, New York Life (805) 709-7614
Timeline
Server
Clifton's Republic
11.2022 - Current
Bartender
Los Cabos Sports Bar
12.2021 - 11.2022
Bartender
The Pub
01.2020 - 12.2021
GED -
National Park Community College
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