Casmyn Howard
Atlanta,GA
Summary
Highly motivated server with 2 1/2 years of experience serving hookah to customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once. Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced lounges restaurants. Familiar with training new staff how to complete work quickly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge
Homeowners Association
08.2022 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Server
North Italia Restaurant
03.2023 - 10.2023
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Hookah Server
Venetian Bar & Lounge
07.2022 - 12.2022
- Monitored staff money handling for suspicious behaviors like card skimming.
- Contributed to a safe environment by adhering to strict hygiene standards and proper handling of equipment.
- Maintained clean and safe work environment.
- Demonstrated flexibility in adapting to varying shifts and workload demands as needed by the establishment.
- Processed customer payments to accurately record transactions.
Hookah Server
Moustache Hookah Bar
03.2021 - 09.2021
- Monitored staff money handling for suspicious behaviors like card skimming.
- Assisted in development of new assembly processes.
- Ensured safety standards were met by properly cleaning and sanitizing all equipment, adhering to health codes.
- Prepared & served hookah for customers
Education
Centennial High School
Roswell, GA05.2021
Skills
- Customer Service
- Reservations Management
- Social Media Networking
- Guest Relations
- Event Planning
- Cash Handling
- Reservation Coordination
- Guest experiences
- Exceptional communication
- Guest accommodations
Certification
- Certified bartender, December 2023
Timeline
Server
North Italia Restaurant
03.2023 - 10.2023
Concierge
Homeowners Association
08.2022 - Current
Hookah Server
Venetian Bar & Lounge
07.2022 - 12.2022
Hookah Server
Moustache Hookah Bar
03.2021 - 09.2021
Centennial High School
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