Cason Powell
Riverview,FL
Summary
Shift Lead with hands-on experience directing front-of-house and kitchen operations, coordinating teams, and resolving customer issues quickly. Strengths include leadership, decision-making, and service quality.
Overview
4
4
years of professional experience
Work History
Shift Lead
Tijuana Flats
Riverview, FL
04.2023 - Current
- Directed front-of-house and kitchen shift operations to keep service running smoothly.
- Managed opening and closing procedures in line with Tijuana Flats standards.
- Assigned specific tasks to team members during shifts to enhance workflow. and delegated responsibilities to improve team coordination.
- Resolved customer concerns promptly, ensuring high service quality and customer satisfaction.
- Trained crew on service standards, food prep, and cleanliness routines.
- Assisted in inventory management, ensuring optimal stock levels to support smooth operations.
- Monitored cash handling and reconciled registers during shift changes.
Education
Associate of Arts - Engineering
Hillsborough College
Brandon, Florida08-2026
Skills
- Inventory management
- Operational efficiency
- Microsoft Excel
- Team leadership
- Customer service focus
- Problem solving
- Blueprint reading
Affiliations
- Basketball
- Attending Gaming Locals
Timeline
Shift Lead
Tijuana Flats
04.2023 - Current
Associate of Arts - Engineering
Hillsborough College