Cassandra DiFabio
Howell Township,NJ
Summary
Dedicated administrative professional with a proven ability to streamline operations, coordinate patient care, and ensure compliance with industry regulations. Proficient in scheduling, time management and communication across patients, providers, and insurance agencies. Known for delivering exceptional service, maintaining organized systems, and supporting efficient workflows.
Overview
6
6
years of professional experience
Work History
Patient Care Coordinator
University Orthopedics Associates
10.2023 - Current
- Handle high volumes of calls, coordinating with patients, medical facilities, insurance agencies, and healthcare providers.
- Efficiently scheduled patient appointments.
- Obtained insurance authorizations and approvals to ensure seamless patient care
- Utilized medical software systems, including Allscripts and Phoenix, for accurate data entry and patient record management.
Front Desk Representative
Pro Care Rehabilitation
Howell , NJ
01.2021 - 10.2023
- Entered all patient demographics into EMR systems and managed electronic records.
- Trained newly hired staff in all aspects of the workplace.
- Greeted patients, scheduled appointments, and verified insurance benefits and referrals.
- Processed and posted payments accurately into the system.
Office Administrator
J&S Home Improvement
, NJ
03.2019 - 01.2021
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Produced thorough, accurate and timely reports of project activities.
- Assisted with budget preparation by providing data entry support into financial tracking system.
Education
Associate of Applied Science - General Studies
Brookdale Community College
Lincroft, NJSkills
- Microsoft Office Suite
- HIPAA Compliance Expertise
- Database Organization
- Operational Efficiency in Healthcare
- Administrative supervision
- Billing statement processing
- Calendar management
- Budget tracking
Timeline
Patient Care Coordinator
University Orthopedics Associates
10.2023 - Current
Front Desk Representative
Pro Care Rehabilitation
01.2021 - 10.2023
Office Administrator
J&S Home Improvement
03.2019 - 01.2021
Associate of Applied Science - General Studies
Brookdale Community College
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