Cassandra Fleming
Big Timber,MT
Summary
Flexible assistant offering nearly10 years of experience facilitating operations in various office settings. Leverages skills for efficient office operation. Organized and attentive professional with demonstrated talent in administrative support.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Self-employed
Miles City, Montana
11.2018 - 12.2021
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Grew sales with great work ethic, individualized care plans and positive attitude.
Substitute Teacher
Pine Hills Youth Correctional Facility
Miles City, MT
06.2018 - 02.2020
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Receptionist
Don K Chevrolet
Whitefish, MT
04.2016 - 04.2018
- Managed multiple tasks and met time-sensitive deadlines.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
Massage Therapy
Everest Institute
Tigard, OR11.2010
Skills
- Customer Service
- Calendaring Software
- Decision Making
- Effective Communications
- Detail-Oriented
- Standards Compliance
- Information Gathering
- Relationship Building
- Treatment Protocols
Timeline
Massage Therapist
Self-employed
11.2018 - 12.2021
Substitute Teacher
Pine Hills Youth Correctional Facility
06.2018 - 02.2020
Receptionist
Don K Chevrolet
04.2016 - 04.2018
Massage Therapy
Everest Institute
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