Summary
Work History
Education
Skills
Timeline
Generic

Cassandra Guzman

Wendover,UT

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Work History

Receptionist

Oaisis drip hydration
Wendover, UT
08.2024 - 01.2025
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.

Cocktail Server

Peppermill Casino
West Wendover, Nevada
08.2024 - 01.2025
  • Checked identification prior to serving.
  • Handled special guest requests with professionalism and discretion.
  • Communicated with customers to take drink orders accurately.
  • Provided excellent customer service at all times.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

High School Diploma -

Wendover High School
Wendover, UT
05-2021

Skills

  • Scheduling
  • Bookkeeping
  • Greeting and seating clients
  • Multi-line telephone systems
  • Data inputting
  • Mail distribution
  • Record preparation
  • Time management
  • Professional demeanor
  • Verbal and written communication
  • Multitasking and prioritization
  • Telephone skills
  • Appointment scheduling
  • Correspondence management
  • Reception desk management

Timeline

Receptionist

Oaisis drip hydration
08.2024 - 01.2025

Cocktail Server

Peppermill Casino
08.2024 - 01.2025

High School Diploma -

Wendover High School
Cassandra Guzman