Cassandra Hidalgo Lopez
Cedar Rapids,IA
Summary
Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective multitasking and organization. Skilled in cash handling and maintaining a clean environment. Recognized for self-motivation and teamwork in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
04.2025 - Current
- Work front counter, drive-thru and other areas.
- Take orders, prepare meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Tri Tip Trimmer
Cargill
08.2022 - 04.2023
- Used hand tools to complete delicate work.
- Maintained safety practices and quality controls.
- Reduced risk of contamination by following strict sanitation protocols, ensuring a clean and safe work environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
Garden Associate
Walmart
02.2021 - 07.2022
- Worked outdoors in weather conditions to care for plants and serve customers.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained walkways and paths throughout gardens for safe navigation.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Assisted in inventory management to keep popular items in stock, contributing to higher sales.
Education
Dodge City High School
Dodge City, KS05-2019
Skills
- Customer service
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Customer engagement
- Basic math
- Telephone etiquette
- Task prioritization
- Fast learner
- Customer support
- Organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
McDonald's
04.2025 - Current
Tri Tip Trimmer
Cargill
08.2022 - 04.2023
Garden Associate
Walmart
02.2021 - 07.2022
Dodge City High School
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