CASSANDRA MAVAREZ
Chehalis
Summary
Detail-oriented and dependable professional with over 11 years of experience in customer service, operations, and financial support. Skilled in bookkeeping, payroll assistance, cash reconciliation, and maintaining accurate financial records. Proven ability to analyze reports, resolve discrepancies, and provide excellent service while supporting efficient and accountable financial operations.
Overview
11
11
years of professional experience
Work History
Front End Manager
Safeway
Centralia
07.2015 - Current
- Developed and implemented strategies to increase customer satisfaction ratings.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Assisted in the recruiting, hiring, training, and scheduling of front end staff.
- Supervised cashiers in handling transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Created weekly work schedules for all front end staff members.
- Ensured all employees followed safety regulations while performing their duties.
- Reviewed reports from previous shifts to determine any irregularities or discrepancies.
- Managed accounts payable and receivable processes efficiently.
- Supported audits by providing necessary documentation and information.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Education
High School Diploma -
Winlock Senior High School
Winlock, WASkills
- Staff Supervision
- Customer Service
- Cash Register Operation
- Cash Counting
- Administrative Support
- File Management
- Complaint Resolution
- Staff Management
- Problem-Solving Skills
- Training and Mentoring
- Administrative Skills
- Hiring For Entire Store
- Schedule Writing
- Back up Bookkeeper
Timeline
Front End Manager
Safeway
07.2015 - Current
High School Diploma -
Winlock Senior High School