Cassandra Santiago
Fresno,CA
Summary
Dynamic and collaborative current McDonald's crew member with a proven track record in enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in safe food handling and maintaining cleanliness, I excel in fast-paced environments, leveraging strong communication and teamwork abilities to exceed employer expectations without compromising quality.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Fast Food Restaurant
02.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Allied Health
Fresno City College
Fresno, CA06-2026
High School Diploma -
Clovis East High School
Clovis, CA05-2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cleaning
- Clear Communication
- Customer Engagement
- Safe Food Handling
Timeline
Crew Member
McDonald's Fast Food Restaurant
02.2024 - Current
Allied Health
Fresno City College
High School Diploma -
Clovis East High School
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