Cassandra Timian
Marcy,New York
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
6
6
years of professional experience
Work History
Sales Associate
Staples, The Office Supply Superstore
New Hartford, New York
11.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Swept and mopped floors in public areas.
- Vacuumed carpets, furniture, and upholstery.
- Dusted furniture, fixtures, and other surfaces.
- Emptied trash cans and replaced liners.
- Stocked restrooms with paper products and soap dispensers.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Disinfected kitchen appliances such as refrigerators and microwaves.
- Maintained janitorial closets in a clean, organized manner.
Daycare Provider
Self Employed
Marcy, New York
11.2018 - 11.2023
- Organized and implemented activities to stimulate physical, emotional, intellectual, and social development of children in a daycare setting.
- Provided care for infants and toddlers by changing diapers, preparing meals, helping with nap times, and organizing playtime activities.
- Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
- Sanitized toys and equipment on a daily basis to maintain cleanliness standards.
Education
High School Diploma -
Waterville High School
Waterville, NY06-2009
Skills
- Retail loss prevention
- Inventory Control
- Customer Needs Assessment
- Sales Development
- Product Sales
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Flexible Schedule
Timeline
Sales Associate
Staples, The Office Supply Superstore
11.2023 - Current
Daycare Provider
Self Employed
11.2018 - 11.2023
High School Diploma -
Waterville High School
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