Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassidy Collum

Hinesville,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience

Work History

General Manager

Climate Controlled Storage And Uhaul
02.2021 - Current
  • Trained new staff on job duties, company policies, and safety procedures..
  • Established performance goals for employees and provided feedback on methods for reaching goals.
  • Organized records of contracts, schedules and completed reservations for storage.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Move and hook up U-Haul trucks and trailers
  • Cleaning and inspecting equipment on the lot including checking fluid levels, tire pressures, and dashboard lights.
  • Listening to customers questions and educating customers regarding products and services
  • Preparing rental invoices and reservations
  • Dispatching and receiving in customer rentals.

Retail Sales Lead

Dick's Sporting Goods, Inc
02.2017 - 02.2021
  • Trained team members in successful strategies to meet operational and sales targets.
  • Greeted all customers cheerfully and asked open-ended questions to understand needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

High School Diploma -

Liberty County High School
Hinesville, GA
05.2016

Skills

  • Staff Training
  • Client Account Management
  • Verbal and Written Communication
  • Sales Team Development
  • Employee Scheduling
  • Inventory Control
  • Team Leadership
  • Time Management
  • Communication Skills

Timeline

General Manager

Climate Controlled Storage And Uhaul
02.2021 - Current

Retail Sales Lead

Dick's Sporting Goods, Inc
02.2017 - 02.2021

High School Diploma -

Liberty County High School

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Cassidy Collum