Dedicated professional with strong customer service skills and attention to detail. Experienced in dining services management and committed to maintaining clean, safe environments for all people I assist.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CNA
Valley Senior Living
Grand Forks, North Dakota
09.2024 - Current
Supported residents with daily living activities and personal care to enhance comfort and independence.
Monitored patient vital signs and communicated changes promptly to nursing staff for timely intervention.
Documented patient care activities in electronic health records accurately.
Facilitated mobility and transportation of residents within the facility to promote engagement and participation.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Dining Services Aide
Valley Senior Living
Grand Forks, ND
10.2023 - 09.2024
Prepared dining areas for service, ensuring cleanliness and readiness for residents.
Served meals to residents and addressed special dietary needs.
Maintained inventory of dining supplies, reporting shortages to prevent service disruptions.
Trained new staff on dining service protocols and safety procedures, enhancing team effectiveness.
Sandwich Artist
SUBWAY®Restaurants
Grafton, North Dakota
05.2020 - 06.2022
Delivered exceptional customer service by actively engaging with customers and promptly addressing their needs.
Ensured cleanliness and organization of workstations to create a welcoming environment for customers.
Operated food safety equipment to ensure compliance with health regulations.
Executed opening, closing, and shift change tasks to maintain operational consistency and adhere to company guidelines.