Cassie Gray
Fort Morgan,CO
Summary
Results-driven Business Office Manager with over 25 years of experience in overseeing daily operations and implementing staff training programs. Recognized for attention to detail and reliability, contributing to efficient resource allocation and compliance in home care services.
Overview
29
29
years of professional experience
Work History
Business Office Manager
Colorado Plains Medical Center Home Care
08.1996 - Current
- Oversee daily operations of home care services, ensuring compliance with regulations and standards.
- Manage budgeting and financial reporting processes, optimizing resource allocation for patient care.
- Implement training programs for staff, and new hires.
- Participate in Performance Improvement Plan and processes.
- Perform technical billing audits per policy and follow-up with corrections.
- Assure that all telephone traffic is managed in a professional, customer service oriented manner and is relayed to the appropriate people.
- Assure payroll accuracy.
- Maintain office/branch manuals as needed.
- Responsible for ordering of medical supplies and office supplies.
- Responsible for submitting invoices to Home Office.
- Responsible for clerical functions in the agency related to filing, work flow, etc.
Education
Associate of Science -
Morgan Community College
Fort Morgan, CO05-1994
High School Diploma -
Fort Morgan High School
Fort Morgan, CO06-1992
Skills
- Deadline management
- Staff training and development
- Office administration
- Employee onboarding
- Payroll processing
- Records management
- Administrative support
- Scheduling and calendar management
- Electronic medical records (EMR) systems
- Staff training
- Customer service
- Attention to detail
- Multitasking and organization
- Reliability
Timeline
Business Office Manager
Colorado Plains Medical Center Home Care
08.1996 - Current
Associate of Science -
Morgan Community College
High School Diploma -
Fort Morgan High School