Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassie Morris

Covington,GA

Summary

Dynamic professional with extensive experience in property and operations management, notably at Space Shop Self Storage. Excelled in fostering tenant relations, streamlining billing processes, and driving sales and profitability at Jones Petroleum. Skilled in property inspections and customer service, demonstrating a keen ability to increase efficiency and team performance.

Overview

19
19
years of professional experience

Work History

Property Manager

Space Shop Self Storage
08.2023 - 10.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

General Manager

Jones Petroleum
09.2022 - 08.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Patient Account Coordinator

Lincare Holdings
03.2022 - 09.2022
  • Streamlined the billing process for increased efficiency with thorough review of insurance claims and accurate data entry.
  • Increased accuracy in payment postings by carefully reviewing remittance advices and applying adjustments as needed.
  • Developed comprehensive knowledge of multiple insurance plans, allowing for efficient navigation of varying requirements and processes.
  • Analyzed trends in billing discrepancies to identify opportunities for process improvements that would reduce costly errors and increase revenue recovery efforts.

Receiving Associate

Stock Martket Country Store
05.2021 - 02.2022
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.

Shift Manager

SUBWAY®Restaurants
05.2005 - 12.2018
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

No Degree - Business Administration And Management

Georgia Piedmont Technical College
Covington, GA

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Tenant relations
  • Exceptional oral and written communication skills
  • Staff management
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Vendor management
  • Administrative support
  • Financial budgeting and reporting
  • Contract negotiation
  • Preparing property agreements
  • Adaptable
  • Compliance monitoring
  • Valid [state name] driver's license
  • Business administration
  • Data entry
  • Critical thinking
  • Clear communication
  • Dispute handling
  • Operations management
  • Office staffing

Timeline

Property Manager

Space Shop Self Storage
08.2023 - 10.2024

General Manager

Jones Petroleum
09.2022 - 08.2023

Patient Account Coordinator

Lincare Holdings
03.2022 - 09.2022

Receiving Associate

Stock Martket Country Store
05.2021 - 02.2022

Shift Manager

SUBWAY®Restaurants
05.2005 - 12.2018

No Degree - Business Administration And Management

Georgia Piedmont Technical College

Similar Profiles

CREATE PROFILE
Cassie Morris