CATALINA RESENDE
Union
Summary
Organized professional with extensive experience in operational support and cross-functional collaboration. Bilingual communicator (English/Spanish) with proven skills in calendar management, documentation, and stakeholder coordination. Project management specialist with a track record of prioritizing tasks and achieving project goals efficiently. Detail-oriented team player with expertise in equipment operation, staff training, customer service, and process improvements.
Overview
18
18
years of professional experience
Work History
Sales Engineer
Staples Corporation
Hasbrouck Heights
07.2023 - Current
- Manage multiple operations-focused projects end to end, ensuring alignment with business goals, timelines, and process requirements
- Manage meetings, agendas, documentation, and action-item tracking
- Track timelines, priorities, and deliverables to ensure on-time execution
- Serve as liaison between leadership, internal teams, and external partners
Senior Analyst / Analyst — CSS System Operations
Staples Corporation
Englewood
03.2008 - 07.2023
- Managing the Edi Reports, which includes:
- Initiating and distributing report, process the fatal errors and maintain the CSS database
- Initiate and process ad hoc customer reports that relate to ship to and invoice records and structure
- Team with Senior Analysts, Project Managers and Representatives in collaboration with internal functional area partners to define and implement best approaches and practices in support of customer requirements and expectations.
Administrative Assistant
David Eric Photography
Nutley
08.2007 - 03.2008
- Managed calendars, calls, filing, and daily administrative operations
- Handled confidential materials and office accountability
Education
Associate of Science - Business Management
Bergen Community College
North Bergen, NJ05-2012
Skills
- Executive and administrative support
- Calendar and meeting management
- Stakeholder communication
- Document and report preparation
- Operations and process coordination
- Microsoft Office proficiency
- Time and priority management
- Bilingual communication: English and Spanish
Timeline
Sales Engineer
Staples Corporation
07.2023 - Current
Senior Analyst / Analyst — CSS System Operations
Staples Corporation
03.2008 - 07.2023
Administrative Assistant
David Eric Photography
08.2007 - 03.2008
Associate of Science - Business Management
Bergen Community College