Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Brothers

Coventry,CT

Summary

Dynamic and results-oriented professional with proven expertise in customer service and multitasking. Excelled in fast-paced environments, demonstrating exceptional teamwork, problem-solving, and cash handling abilities. Known for enhancing customer engagement and satisfaction, while consistently meeting and exceeding sales targets. Skilled in inventory restocking and maintaining high sanitation standards, showcasing a commitment to excellence and a flexible, cooperative attitude.

Overview

7
7
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Coventry, CT
09.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Sales Associate

Bidwell Spirit Shop
Coventry, CT
08.2023 - 09.2024

-Organized shelves to maintain visual appeal, engage customers, and promote certain products

- Handled transactions by store policy

- Built relationships with customers for repeat business

Sales Associate

Burlington Coat Factoy
East Windsor, CT
04.2018 - 11.2018

Restocked products that were left behind by customers.

Managed financial exchanges while adhering to established guidelines.

- Maintained a clean store by keeping up with miscellaneous items in places

Education

All

Woodstock Academy
Woodstock, CT
06.2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Clear communication
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Self-discipline
  • Interactive communication skills
  • Flexible schedule
  • Integrity and honesty
  • Basic math
  • Verbal and written communication
  • Leadership qualities
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Store opening and closing
  • Crew leadership
  • Visual communication
  • Creativity and innovation
  • Inventory restocking
  • Performance improvement
  • Menu memorization
  • Supplies monitoring and restocking
  • Telephone etiquette
  • Cooking
  • Food running
  • Positive company representation
  • Health code compliance
  • Beverage preparation
  • Assertiveness
  • Equipment maintenance
  • Ordering procedures
  • Diversity awareness
  • Salesmanship
  • Influencing skills
  • Inventory counts
  • Product promotion
  • Willingness to learn
  • Reliability and punctuality
  • Sanitation protocols
  • Task prioritization
  • Product knowledge
  • Adaptability and flexibility
  • Cleaning and organization
  • Collaboration and teamwork
  • Dependable and cooperative

Timeline

Crew Member

Dunkin' Donuts
09.2024 - Current

Sales Associate

Bidwell Spirit Shop
08.2023 - 09.2024

Sales Associate

Burlington Coat Factoy
04.2018 - 11.2018

All

Woodstock Academy
Catherine Brothers