Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catherine Martin

Bayside,New York

Summary

Eager job seeker with extensive experience in delivering exceptional customer service and maintaining a clean, welcoming environment. Demonstrated success in improving customer satisfaction, upselling menu items, and handling high-pressure situations with composure. Strong skills in teamwork, problem-solving, and interactive communication, consistently recognized for dedication, performance, and hospitality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

AMC Theatres
03.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided exceptional customer service by addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Waitress

Rosas Pizzeria
11.2022 - 05.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Associate of Science - Biology

Queensborough Community College
Fresh Meadows, NY
05.2025

High School Diploma -

Saint Francis Preparatory School
Fresh Meadows, NY
05.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Taking Orders
  • Interactive communication skills
  • Flexible Schedule
  • Leadership Qualities
  • Complex Problem-Solving
  • Menu Memorization
  • Salesmanship
  • Influencing skills

Certification

  • CPR Certified

Languages

French
Native or Bilingual
Creole
Native or Bilingual
English
Native or Bilingual

Timeline

Crew Member

AMC Theatres
03.2024 - Current

Waitress

Rosas Pizzeria
11.2022 - 05.2023

Associate of Science - Biology

Queensborough Community College

High School Diploma -

Saint Francis Preparatory School

Similar Profiles

CREATE PROFILE
Catherine Martin