Catherine Peters
South Shaftsbury,VT
Summary
Detail-oriented professional with extensive experience in property management. Known for strong regulatory compliance and efficient maintenance scheduling, consistently achieving high tenant satisfaction and operational efficiency.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Property Manager
Peckham Foundations
Shaftsbury, VT
01.2020 - 08.2026
- Coordinated property maintenance and repairs with contractors and vendors to minimize downtime and enhance tenant satisfaction.
- Oversaw rent collection processes and addressed tenant inquiries without delay.
- Conducted regular property inspections to ensure compliance with regulations.
- Maintained accurate records of property documents, finances, and tenant communications.
- Handled resident complaints promptly while expediting maintenance requests to improve tenant retention.
- Resolved tenant complaints quickly, contributing to increased tenant satisfaction and positive community reputation.
- Executed eviction procedures in compliance with state laws.
- Issued non-payment notices to delinquent tenants per lease and regulatory requirements.
Server
Pizza Hut
Bennington, Vermont
04.2019 - 09.2021
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and ensured timely food delivery to customers.
- Resolved customer complaints promptly, improving guest satisfaction and retention.
- Responded efficiently to guest inquiries and complaints, ensuring a positive dining experience.
- Welcomed customers at entrance with friendly demeanor, answered questions, and recommended specials, contributing to increased sales.
- Collaborated with kitchen staff to maintain efficient service flow.
- Trained new servers on menu details and service protocols.
- Managed cash transactions during shifts with accuracy and processed payments accurately during shifts.
delivery driver
Bennington Banner
Bennington, Vermont
05.2016 - 02.2018
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Delivered newspapers on assigned routes promptly and efficiently.
- Maintained accurate records of deliveries and customer interactions.
- Communicated with dispatch regarding route changes and delivery issues.
- Followed safety protocols while driving in various weather conditions.
Education
High School Diploma -
Drury High School
North Adams, MA06-1996
Skills
- Property management
- Regulatory compliance
- Customer relationship management
- Property maintenance coordination
- Vendor management
- Customer service
- Problem solving
- Conflict resolution
- Attention to detail
- Continuous improvement
- Goal setting
- Skilled multi-tasker
- Interpersonal skills
- Communication skills
Certification
- Vt Class B license
Timeline
Property Manager
Peckham Foundations
01.2020 - 08.2026
Server
Pizza Hut
04.2019 - 09.2021
delivery driver
Bennington Banner
05.2016 - 02.2018
High School Diploma -
Drury High School