Summary
Overview
Work History
Education
Skills
Accomplishments
Fitness, running, outdoors, and education
Timeline
Generic

Catherine Conner

Hilo,HI

Summary

Meticulous Resaurant Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure. Single mom of four children. Lives very close by.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

KEN'S HOUSE OF PANCAKES
03.2023 - 05.2023
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Air B and B Management

Self
05.2022 - 01.2023
  • Calculated labor and overhead rates, annually updating costs.
  • Assisted with month-end closing procedures, journal entry review, balance sheet analysis and monthly management report preparation.
  • Monitored cost standard performance to confirm that costs met budget cost parameters.
  • Performed financial reporting, trend analysis and process improvement support.
  • Hosted guests with hospitality within a bed and breakfast setting.

Air B and B Management

Self
09.2018 - 10.2021
  • Calculated labor and overhead rates, annually updating costs.
  • Assisted with month-end closing procedures, journal entry review, balance sheet analysis and monthly management report preparation.
  • Monitored cost standard performance to confirm that costs met budget cost parameters.
  • Performed financial reporting, trend analysis and process improvement support.
  • Hosted guests with hospitality within a bed and breakfast setting.

Education

No Degree - Kinesiology

Pierce College
Puyallup, WA

Skills

  • Dining Area Maintenance
  • Item Promotion
  • Safe Food Handling
  • High-Volume Dining
  • Guest Relations Management
  • Active Listening and Communication
  • Hospitality Management
  • Greet Guests
  • Customer Loyalty

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets for life saving equipment.
  • Supervised team of 15 staff members.
  • Honorable discharge as a Marine Corps Sergeant


Fitness, running, outdoors, and education

Stays consistent in all areas of health and fitness, getting out in nature and always researching and studying areas of interest and life to grow and develop into the happiest best version of self. 

Timeline

Restaurant Hostess

KEN'S HOUSE OF PANCAKES
03.2023 - 05.2023

Air B and B Management

Self
05.2022 - 01.2023

Air B and B Management

Self
09.2018 - 10.2021

No Degree - Kinesiology

Pierce College

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Catherine Conner