Katie Thieken

Dynamic and results-driven Account Executive with a proven track record of success in driving revenue growth and building strong client relationships.

• Exceed Sales Quota by % in 2023
• Ranked as top Account Executive for the past year consecutively
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Developed sales strategies for targeted market growth and increased profitability.
• Mastered and constantly improved sales prospecting, follow-up and upsell processes.
• Successfully retained top-performing clients while also acquiring new business partners leading to significant revenue growth.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Met existing customers to review current services and expand sales opportunities.

• Increased campaign reach by developing targeted marketing strategies and utilizing various social media platforms.
• Built and deployed strategic approaches in marketing and branding to enhance product sales.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Collaborated with the corporate marketing team to implement numerous email campaigns to send out to leads and current customers.
• Compiling, analyzing, and organizing proposal information between Lamar and customer systems.
• Oversee execution of of campaigns (including material tracking, posting, take down, etc)
• Assist the Sales Manager with a variety of duties such as call-in requests, spreadsheets, and internal paperwork
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

• Through implementation of successful direct selling and media
  marketing campaigns that reached new clientele made the fitness
  program go from not profiting to profiting for the first time since 2016.
• Protected company reputation and built loyal client base by working
  relentlessly to resolve problems and improve customer satisfaction;
  resulting in over 95% retention.
• Managed program operations and provided strategic leadership for all
  workers.
• Oversaw completion of productivity goals and educated employees on
  established company processes.