Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nixon Polissaint

Miami,FL

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Advensus
san diego, CA
07.2019 - 12.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Front Desk Receptionist

Catalonia Hotels and Resorts
SD, SD
11.2020 - 02.2022
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Front Desk Receptionist

Gran Bahia Principe Hotel
Punta Cana, SD
02.2016 - 01.2018
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.

Education

DIPLOMA - Language Arts Education

UAPA
SD
01-2010

High School Diploma -

HIGH SCHOOL CCD
PORT AU PRINCE
12-2004

Skills

  • Data Collection
  • Data Entry

Languages

Spanish
Full Professional
English
Professional
French
Full Professional

Timeline

Front Desk Receptionist

Catalonia Hotels and Resorts
11.2020 - 02.2022

Customer Service Representative

Advensus
07.2019 - 12.2024

Front Desk Receptionist

Gran Bahia Principe Hotel
02.2016 - 01.2018

DIPLOMA - Language Arts Education

UAPA

High School Diploma -

HIGH SCHOOL CCD

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Nixon Polissaint