Microsoft Office
Hi, I’m
Caylah Mitchell
Customer Service
Riverdale,IL
Summary
Versatile Customer Service Associate with exemplary cash register system skills and proven commitment to customer satisfaction. Determined to lead and promote high levels of customer service and engagement efforts.Trustworthy and dedicated with 4 years of experience serving customers and operating registers. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. A few of my skills include professionalism, active listening, problem solving, and proficiency in Microsoft Office.
Overview
3
years of professional experience
4
years of post-secondary education
Work History
Food 4 Less SupermarketAlsip, IL
Cashier
01.2022 - Current
Job overview
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Journeys Shoe StoreNorridge, IL
Customer Service Representative
11.2020 - 05.2021
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Responded to customer requests for products, services and company information.
- Provided ongoing guest service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
PopeyesNorridge, IL
Cashier
12.2020 - 02.2021
Job overview
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
PortillosForest Park, IL
Cashier
08.2019 - 09.2020
Job overview
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Welcomed customers and helped determine their needs.
- Collected and authorized payments of guests.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
Foreman High School 3235 N Leclaire
High School Diploma
09.2018 - 06.2020
Skills
Customer assistance
Proficient in Microsoft Office
Cash drawer management
Staff Training
Basic math skills
Cash Handling
Records Maintenance
Time management skills
Written and verbal communication
Product and service sales
Point-of-sale system operation
Retail merchandising
Guest inquiries
Order taking
Payment collection
Purchase assistance
Currency counting
Cash register operation
Point of sale operation
Reports and documents
Customer Relations
Software
Photoshop
Adobe
Timeline
Cashier
Food 4 Less Supermarket
01.2022 - Current
Cashier
Popeyes
12.2020 - 02.2021
Customer Service Representative
Journeys Shoe Store
11.2020 - 05.2021
Cashier
Portillos
08.2019 - 09.2020
Foreman High School
High School Diploma
09.2018 - 06.2020