Offering disciplined and organized approach with focus on team collaboration and efficiency. Brings ability to quickly learn and integrate industry practices. Ready to use and develop technical and problem-solving skills in internship role.
Overview
2
2
years of professional experience
Work History
Shift Lead Supervisor
Braums Ice Cream And Dairy
09.2022 - Current
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Applied Science - Information Technology
Oklahoma State University Institute of Technology
Okmulgee, OK
04-2024
Certificate of Completion - Advanced Pre-Engineering
Tulsa Tech
Tulsa, OK
05-2022
High School Diploma -
Broken Arrow High School
Broken Arrow, OK
05-2022
Skills
Customer service focus
Employee training
Working in groups
Technical troubleshooting
Hardware installations
Software experience
Cybersecurity fundamentals
Timeline
Shift Lead Supervisor
Braums Ice Cream And Dairy
09.2022 - Current
Associate of Applied Science - Information Technology
Oklahoma State University Institute of Technology
Certificate of Completion - Advanced Pre-Engineering