CECILIA-Barbara MARFO
Bowie,MD
Summary
Dynamic Director of Operations with expertise in staff scheduling, compliance monitoring, and enhancing resident care. Committed to optimizing daily operations and training development for improved service in our day-to-day operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Operations
Haven Ridge Assisted Living
Upper Marlboro, Maryland
01.2020 - Current
- Coordinated daily operations to enhance resident care and service delivery.
- Developed staff schedules, ensuring adequate coverage and support.
- Facilitated communication among staff, residents, and families to address care needs.
- Implemented training programs for new hires on operational procedures.
- Monitored inventory of supplies to optimize facility operations.
- Assisted in maintaining compliance with health and safety regulations.
- Organized engaging resident activities to promote social interaction.
Education
Assisted Living 80-hour Course
Ascend Healthcare Training
Greenbelt, MD03-2019
Health And Information Management
Prince George's Community College
Upper Marlboro, MD04-2016
Skills
- Staff scheduling
- Compliance monitoring
- Operational procedures
- Inventory management
- Training development
- Process improvement
- activities coordination
Affiliations
i enjoy cooking, and crafts work, humanitarian work
Languages
English
Professional
fante
Native/ Bilingual
twi
Native/ Bilingual
Accomplishments
awarded the best caregiver award for going above and beyound
appreciation award for feeding the hungry
recognition award for the childrens ministry
Certification
- Associate in Heath and information Management
- license for Assisted living management
- certified medication technician
- certified nursing Assistant
Timeline
Director of Operations
Haven Ridge Assisted Living
01.2020 - Current
Assisted Living 80-hour Course
Ascend Healthcare Training
Health And Information Management
Prince George's Community College
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