Cecily Loria
San Pedro,CA
Summary
Dynamic medical professional with experience at Mona Shah Professional Corp, excelling in patient care and electronic medical records management. Recognized for enhancing patient satisfaction through effective problem-solving and scheduling. Proven ability to monitor vital signs and administer medications, contributing to a streamlined healthcare environment.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Mona Shah Professional Corp
San Pedro, CA
02.2017 - Current
- Protected patients by observing strict HIPAA guidelines.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Medical Assistant
Mirko Giaconi MD
San Pedro, CA
02.2016 - 02.2017
- Contacted medical facilities to schedule patients for admission.
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Education
Licensed Vocational Nurse - Nursing
Homestead Inc
Torrance, CA04-2025
Skills
- Patient care
- Medication administration
- Vital signs monitoring
- Electronic medical records
- Scheduling appointments
- Medical terminology
References
References available upon request.
Timeline
Medical Receptionist
Mona Shah Professional Corp
02.2017 - Current
Medical Assistant
Mirko Giaconi MD
02.2016 - 02.2017
Licensed Vocational Nurse - Nursing
Homestead Inc
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