Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Celeste Franco

Ferris

Summary

Dedicated professional with 8 years of diverse experience, including a pivotal role as Front Desk Supervisor in a healthcare clinic. Skilled in patient scheduling, insurance verification, and medical record management. Seeking a Medical position to leverage expertise in healthcare operations and patient care coordination.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Texas Presbyterian
Dallas
07.2025 - Current
  • Handled payments
  • Claims
  • Insurance verification
  • Personal scheduler for 3 PA’s
  • Check in for 10 providers ( 200+ pts a day )
  • Complete TE’s
  • Complete calls
  • Stock supplies
  • Scanning

Front desk

Ferris family medicine
Ferris
- Current
  • Check in patients
  • Collect payments / work on over due balances
  • Create patient charts
  • Answer phones
  • Verify insurance
  • Complete voicemails
  • Translate for Dr
  • Answer telephone encounters
  • Order labs
  • FMLA paperwork
  • Patient assistance paperwork
  • Prior authorization for medication

Front Desk Supervisor

Health Care Clinic
Dallas
09.2018 - 10.2019
  • Efficiently coordinated patient scheduling and insurance verification processes, contributing to the seamless operation of administrative tasks and enhancing patient experience.
  • Developed comprehensive training and materials and successfully onboarded new front desk staff, ensuring adherence to clinic policies and high standards of patient care.
  • Vitals were taken from patients as well as intake.
  • Injections and medication were also given to patients
  • When short staffed help was given to phlebotomy area to help take blood from patients.
  • Scribing for Dr as she was with a patient as well

Financial Advisor

Family Smiles of Plano
Plano
03.2018 - 06.2018
  • Managed comprehensive insurance verification and pre-authorization processes to ensure seamless patient service and compliance.
  • Developed customized patient payment plans and facilitated daily financial closings, contributing to the practice's operational efficiency.

Education

Nursing - Nursing

Centric Nursing Institute
Garland, TX

High school diploma or GED -

Skills

  • Data entry
  • Office experience
  • EMR Systems
  • Clerical Experience
  • Receptionist
  • Phone Etiquette
  • Microsoft Excel/ word
  • Medical Scheduling
  • Medical Office Experience
  • Medical Billing
  • Problem Solving
  • Bilingual
  • Typing
  • Money Handling
  • Organizational skills
  • Client services

Certification

  • Driver's License
  • CPR Certification

Languages

Spanish

Timeline

Front Desk Receptionist

Texas Presbyterian
07.2025 - Current

Front Desk Supervisor

Health Care Clinic
09.2018 - 10.2019

Financial Advisor

Family Smiles of Plano
03.2018 - 06.2018

Front desk

Ferris family medicine
- Current

Nursing - Nursing

Centric Nursing Institute

High school diploma or GED -

Celeste Franco