Celeste Jaramillo
Dallas
Summary
Enthusiastic individual with experience in customer service and order processing. Recognized for strong communication and organizational skills, contributing to a positive work environment and effective team dynamics.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Dallas Zoo
650 SRL Thornton Fwy Frontage Rd Dallas, Tx, 75203
12.2019 - Current
- Delivered exceptional customer service, enhancing guest experiences through friendly and informative interactions.
- Resolved guest inquiries promptly, ensuring satisfaction and maintaining positive zoo reputation.
- Provided detailed information about exhibits and programs, increasing visitor engagement and knowledge.
- Collaborated with team members to streamline operational processes, improving overall efficiency in service delivery.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Order Fulfillment Associate
Home Depot
6110 Lemmon Ave Dallas, Tx 25209
05.2024 - 02.2026
- Streamlined order processing to enhance fulfillment efficiency and reduce wait times.
- Coordinated inventory management to ensure optimal stock levels and availability of products.
- Trained new associates on operational procedures and best practices for order fulfillment.
- Implemented quality control measures to maintain accuracy in order picking and packing.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
Cashier
Walgreens
5001 Ross Ave Dallas, Tx 75206
12.2022 - 06.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent record-keeping practices.
- Assisted in training new team members on operational procedures and best practices.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Woodrow Wilson High School
100 S Glasgow Dr Dallas, Tx 75214Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Flexible schedule
- Payment processing
- Data entry
- Organizational skills
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Order Fulfillment Associate
Home Depot
05.2024 - 02.2026
Cashier
Walgreens
12.2022 - 06.2025
Guest Service Representative
Dallas Zoo
12.2019 - Current
High School Diploma -
Woodrow Wilson High School