Dynamic leader with expertise in staff training and development, team management, and operational efficiency. Proven track record in enhancing employee engagement and retention through strategic initiatives.
Overview
7
7
years of professional experience
Work History
Area Director
Chapman University
04.2024 - Current
Supervised and mentored 2 graduate resident directors and 16 undergraduate resident advisors
Oversaw daily management of three university properties and the wellbeing of about 800 residents.
Achieved higher employee retention rates by implementing effective team-building initiatives and employee development programs.
Developed and implemented strategic initiatives and programs to enhance student engagement and retention.
Oversaw budget management, ensuring financial resources were allocated efficiently across departments.
Oversaw budget management, ensuring financial resources were allocated efficiently across all three communities.
Collaborated with academic departments to align program offerings with student needs and institutional goals.
Developed comprehensive training programs for employees to enhance skills development and career progression opportunities.
Leadership Development Consultant
Davis and Sandhu Consulting
06.2023 - Current
Collaborated with senior management to align leadership development initiatives with organizational goals.
Designed and implemented leadership training programs to enhance employee engagement and performance.
Facilitated workshops focusing on team dynamics and conflict resolution strategies.
Conducted assessments to identify leadership potential and development needs within the workforce.
Developed assessment tools to evaluate program effectiveness and participant outcomes.
Created customized learning experiences tailored to diverse employee groups across the organization.
Resident Director
Chapman University
04.2021 - 04.2024
Led crisis management initiatives, ensuring safety and support for residents during emergencies.
Served on-call leading crisis management initiatives, ensuring safety and support for residents during emergencies.
Mentored Resident Assistants, fostering leadership skills and promoting professional development.
Mentored 8 Resident Advisors, fostering leadership skills and promoting professional development.
Facilitated conflict resolution among residents, promoting a harmonious living environment.
Managed administrative tasks related to housing operations, ensuring compliance with university guidelines.
Administrative Assistant
Chapman University
04.2019 - 11.2021
Managed scheduling for multiple executives, prioritizing appointments and optimizing time management.
Coordinated daily office operations, ensuring efficient workflow and communication across departments.
Developed and maintained filing systems, improving document retrieval efficiency and organization.
Supervised a staff of 25 students in two different locations.
Created on-boarding, training and evaluation procedures for office assistants.
Education
Master of Arts - Leadership Development
Chapman University
Orange, CA
05-2022
Skills
Operations management
Project management
Team management
Staff training and development
Decision-making
Crisis management
Problem-solving
Attention to detail
Excellent communication
Relationship building
Accomplishments
2024 Woman of Distinction- Awarded by Chapman University