Cenzo Mercuri
Redondo Beach,CA
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
14
14
years of professional experience
Work History
Real Estate Agent
Self-employeed
01.2016 - Current
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Presented purchase offers to sellers for consideration.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Director of Operations
Joe's Pizza
08.2010 - 03.2016
- Oversaw day-to-day production activities in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Defined, implemented and revised operational policies and guidelines.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Monitored budget and utilized operational resources.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Trained new employees on proper protocols and customer service standards.
General Manager
Parc Restaurant
02.2009 - 05.2010
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
Education
Bachelor of Science - Public Relations
East Carolina University
Greenville, NC06.1997
Skills
- Terms Review and Enforcement
- Appraisal Procedures
- New Construction Assessment
- Property Assessments
- Property Improvements
- Print and Digital Advertisement
- Contract Preparation
Languages
Italian
Full Professional
Timeline
Real Estate Agent
Self-employeed
01.2016 - Current
Director of Operations
Joe's Pizza
08.2010 - 03.2016
General Manager
Parc Restaurant
02.2009 - 05.2010
Bachelor of Science - Public Relations
East Carolina University
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Daniel ValenciaDaniel Valencia
Warehouse Person at Toyota LAPDCWarehouse Person at Toyota LAPDC