CeOnna Battle
Chesterfield,VA
Summary
Effective Shift Leader focused on delivering exceptional guest experiences to all guests. Dedicated, focused and knowledgeable regarding working in a fast-paced and constantly changing work environment.
Overview
8
8
years of professional experience
Work History
Emergency Medical Technician
American Medical Response, AMR
Richmond, VA
08.2024 - Current
- Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
- Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
- Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
- Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
- Collaborated with other medical professionals to ensure quality of care for all patients.
- Monitored patient status during transport ensuring safety at all times.
- Documented patient assessment findings in accordance with established protocols.
- Utilized proper body mechanics when lifting and moving equipment or assisting patients.
- Provided emotional support and comfort to patients while transporting them to their destination.
Shift Leader
Cold Stone
Midlothian, VA
05.2022 - 07.2024
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Identified needs of customers promptly and efficiently.
- Educated customers about offerings, promotions and pricing to boost sales.
- Checked orders for quality and accuracy.
- Delegated tasks to employees and monitored activities and task completion.
Sale Associate
Sneaker P
Richmond, Virginia
11.2021 - 05.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Inform customers of al products that are available.
- Clean and sanitize the facility for customer satisfaction and safety.
- Educate customers about products being sold.
Crew Member
Laser Quest
Midlothian, VA
07.2019 - 03.2020
- Maintained a tight schedule to ensure the work place ran smoothly and effectively.
- Worked with team members to maintain guest satisfaction.
- Worked with many people of various backgrounds and ages.
- Made sure to perform opening, closing, and transitional tasks quickly and correctly.
- Went through safety procedures to ensure guest and teammates safety.
- Worked with guests and management to ensure guests satisfaction.
Babysitter
Family Friends
Chesterfield, VA
01.2017 - 03.2020
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
- Assisted children with homework assignments and special projects across different subjects to promote academic success.
- Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.
- Coordinated different types of activities to enhance physical and intellectual development.
Education
High School Diploma -
Cosby High School
Midlothian, VA06.2020
Skills
- Cash Handling
- Telephone etiquette
- Verbal communication
- Public Speaking
- Team Building
- Team Contributing
- Safety
- Workplace Efficiency
- Verbal and Written Communication
- Training Assistance
Affiliations
- Volunteer Coordinator of the American Red Cross Club at Christopher Newport University
- Member of the Minority Association of Pre-Health Students at Christopher Newport University
- Research Apprentice at Christopher Newport University
Timeline
Emergency Medical Technician
American Medical Response, AMR
08.2024 - Current
Shift Leader
Cold Stone
05.2022 - 07.2024
Sale Associate
Sneaker P
11.2021 - 05.2022
Crew Member
Laser Quest
07.2019 - 03.2020
Babysitter
Family Friends
01.2017 - 03.2020
High School Diploma -
Cosby High School
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