Cerisa Pickett
Philadelphia,PA
Summary
Looking forward to challenging my skills in a Professional atmosphere in hopes of advancement
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Continuum Global Solutions
08.2022 - 05.2023
- Speaking with customers to take payment for their bills or troubleshooting their wireless phones, taking note of every conversation at the time of the call
Home Health Aide
Vital Support Home Health Care Agency
09.2016 - 09.2019
- Caring for a client, feeding, reminding them to take meds helping them to dress
Home Health Care Aide
Sweet Home Health Care
01.2015 - 11.2016
- Assuring the Client eats, takes their medicine, bathes them if necessary light cleaning
School Bus Attendant
Yellow Bird Bus Company
02.2015 - 06.2015
- Monitoring elementary age children to stay in their seats on the bus, and children with special needs
Housekeeping Supervisor
Anago Cleaning Systems
01.2012 - 07.2013
- Overseeing 5 employees of the cleaning staff at Crozer Hospital
- Bathrooms, desk, trash, high dusting, low dusting, wet and dry mopping
Room Attendant
Kimpton Hotels and Restaurants
01.2009 - 12.2010
- Cleaning of guest rooms, bathrooms, changing soiled sheets for clean linen, and freshening Terry in bathrooms
Education
High school diploma -
Huntington Park College-Ready Academy
Philadelphia, PADiploma - Medical Administrative Assisant
Ultimate Medical Academy
Clearwater, FL05-2026
Skills
- Customer Service Representative (6 years)
- OSHA
- Computer skills
- Customer service
- Customer support
- Home Care
- Documentation review
- Manufacturing
- Windows
- Caregiving
- Meal Preparation
- Communication skills
- Laundry
- Assembly line
- Case Management
- Packaging
- Human resources
- Problem-solving
- Active listening
- Adaptability and flexibility
- Data entry
Certification
I also have a housekeeping certificate
Languages
English
Full Professional
Timeline
Customer Service Representative
Continuum Global Solutions
08.2022 - 05.2023
Home Health Aide
Vital Support Home Health Care Agency
09.2016 - 09.2019
School Bus Attendant
Yellow Bird Bus Company
02.2015 - 06.2015
Home Health Care Aide
Sweet Home Health Care
01.2015 - 11.2016
Housekeeping Supervisor
Anago Cleaning Systems
01.2012 - 07.2013
Room Attendant
Kimpton Hotels and Restaurants
01.2009 - 12.2010
High school diploma -
Huntington Park College-Ready Academy
Diploma - Medical Administrative Assisant
Ultimate Medical Academy
Section name
- Willing to relocate anywhere
- Willing to relocate to: Delaware - Blackwood, NJ
- Authorized to work in the US for any employer
- Willing to relocate to: Delaware - Willingboro, NJ