Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cesar Urbina

Manville

Summary

Proven leader in retail environments, notably at Trader Joe's, where I leveraged inventory ordering and exceptional customer service skills to secure a bonus raise every review period. Specialized in creating seamless shopping experiences and training new hires, demonstrating significant problem-solving capabilities and leadership abilities.

Overview

3
3
years of professional experience

Work History

Crew Member

Trader Joe's
05.2023 - Current

Refrigerated Section Leader - Orders product using data from past sales to forecast future trends, closes section and organizes inventory to create an easy and seamless stocking experience for openers, provides detailed and accurate product information to customers


Able to work anywhere in the store to fulfill current store needs


Experienced with checking in truck loads and bringing in pallets


Highly experienced with closing activities, from stocking product to analyzing incoming stock for exceptions


Creates the best possible checkout experience by personally connecting with customers, often forming ongoing relationships


Received the bonus raise, only given to very few employees, every review period for outstanding performance


Trains new hires using experience and applied knowledge to prepare them for success

Sales Associate

Levi Strauss
10.2021 - 01.2022

Connected with customers by offering assistance and answering questions


Maintained organization on the sales floor, providing customers with an easy shopping experience


Sold customers on online products when out-of-stock in store

Created a warm and efficient check out experience focused on customer satisfaction

Education

No Degree - Marketing

Rutgers University
New Brunswick, NJ
05-2026

Skills

  • Customer Service
  • Inventory Restocking
  • Retail Merchandising
  • Inventory Ordering
  • POS System proficiency
  • Pallet jack safety
  • Shipping and receiving procedures
  • Problem-solving capabilities
  • Leadership abilities

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Crew Member

Trader Joe's
05.2023 - Current

Sales Associate

Levi Strauss
10.2021 - 01.2022

No Degree - Marketing

Rutgers University
Cesar Urbina