Chacity Macias
Oklahoma City
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
3
3
years of professional experience
Work History
Key Carrier
Marshalls
Oklahoma City
11.2023 - Current
- Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
- Assisted other departments as needed with stocking shelves, cleaning up spills or assisting customers.
- Resolved customer issues in a professional manner.
- Identified theft attempts or suspicious behavior in accordance with company policies.
- Followed opening and closing procedures as outlined by the manager.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
- Provided detailed information on fees, interest rates, payment methods, rewards programs and other related topics.
- Developed and implemented sales strategies to increase credit card applications.
Grill Cook
Braums Ice Cream And Dairy
Oklahoma City
07.2023 - 10.2023
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Made sure that all orders were filled in an accurate and timely manner.
- Responded promptly and courteously to guest inquiries and complaints.
- Trained new employees on grill operations and safety protocols.
- Inspected equipment daily for cleanliness and functionality prior to use.
- Operated cash register accurately and efficiently when needed.
Associate
AMC Theatres
Oklahoma City
06.2022 - 07.2023
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Built relationships with customers by providing friendly customer service.
- Trained new associates on policies, and procedures.
- Performed light custodial duties such as sweeping floors, emptying garbage cans, cleaning restrooms.
- Assisted with setup of special events held at the theatre such as fundraisers or movie premieres.
- Stocked concession stand shelves with food items prior to opening of each show.
- Processed admission payments and provided tickets.
Education
High School Diploma -
West Moore High School
Oklahoma City, OK05-2022
Skills
- Customer service
- Employee training
- Front end operations
- Workplace safety
- Store recovery processes
- Opening and closing coordination
Languages
Spanish
Limited
References
References available upon request.
Timeline
Key Carrier
Marshalls
11.2023 - Current
Grill Cook
Braums Ice Cream And Dairy
07.2023 - 10.2023
Associate
AMC Theatres
06.2022 - 07.2023
High School Diploma -
West Moore High School
Similar Profiles
Ricardihno IrahetaRicardihno Iraheta
Sales Associate at MarshallsSales Associate at Marshalls
Fernando ValtierraFernando Valtierra
Warehouse Associate at MarshallsWarehouse Associate at Marshalls
Tristan MooreTristan Moore
Sales Floor Associate at MarshallsSales Floor Associate at Marshalls
Asma SahibzaiAsma Sahibzai
Customer Experience Coordinator at MarshallsCustomer Experience Coordinator at Marshalls
Diana M BettencourtDiana M Bettencourt
Inbound Stower at AmazonInbound Stower at Amazon