Chadtavia Linden
Pasadena,TX
Summary
Dynamic Patient Representative with a proven track record at HCA, excelling in customer service and HIPAA compliance. Skilled in optimizing appointment scheduling and enhancing patient communication, I foster strong relationships while ensuring meticulous recordkeeping. My adaptability and problem-solving abilities contribute to improved patient care and streamlined operations.
Overview
2026
2026
years of professional experience
Work History
Patient Representative
HCA
- Assisted patients in navigating healthcare services and addressing inquiries effectively.
- Coordinated appointment scheduling to optimize patient flow and reduce wait times.
- Maintained accurate patient records and ensured compliance with privacy regulations.
- Collaborated with medical staff to facilitate seamless communication regarding patient needs.
Security Officer
Allied Universal Security Services
10.2024 - Current
- Monitored premises to prevent theft, vandalism, and unauthorized access.
- Conducted regular patrols to ensure safety and security of the environment.
- Responded promptly to incidents, ensuring proper documentation and reporting.
- Assisted in training new staff on safety protocols and emergency procedures.
- Maintained detailed logs of daily activities and observations for review.
- Evaluated security systems for effectiveness, recommending improvements as needed.
Medical Tech
The Avenues of Fort Bend
01.2022 - 12.2024
- Conducted routine laboratory tests to assist in patient diagnosis and treatment plans.
- Operated and maintained medical equipment, ensuring optimal performance and safety standards.
- Assisted healthcare professionals in preparing samples for analysis, enhancing workflow efficiency.
- Adhered to infection control protocols, contributing to a safe environment for patients and staff.
- Documented test results accurately, maintaining compliance with regulatory requirements and quality assurance.
- Collaborated with interdisciplinary teams to improve patient care processes and outcomes.
- Trained new staff on laboratory procedures and equipment usage, fostering a collaborative work environment.
Education
High School Diploma -
Worthing High School
Houston, TX05.2015
Skills
- Customer service
- Privacy and confidentiality
- Scheduling appointments
- Insurance verification
- Recordkeeping
- Registration services
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
- Team leadership
- HIPAA compliance
- Relationship building
- Phone and email etiquette
- Data entry
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Decision-making
- Reliability and dedication
Timeline
Security Officer
Allied Universal Security Services
10.2024 - Current
Medical Tech
The Avenues of Fort Bend
01.2022 - 12.2024
Patient Representative
HCA
High School Diploma -
Worthing High School