Chandler Mathis
Stillwater,OK
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Practices excellent time-management skills, balancing a full-time management position and full time college hours.
Overview
4
4
years of professional experience
Work History
Manager
Dutch Bros Coffee
2021.09 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork.
- Optimized store layout for better employee flow and product visibility, ultimately enhancing the overall employee work experience.
Barista
Seven Brew Coffee
2021.05 - 2021.08
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Wait Staff Member
Woo Pig Mooie BBQ
2020.10 - 2021.05
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Marketing
Oklahoma State University
Stillwater, OK12.2024
High School Diploma -
Life Way Christian School
Centerton05.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Strategic Planning
- Operations Management
- Customer Relationship Management (CRM)
- Policy Implementation
- Schedule Preparation
Timeline
Manager
Dutch Bros Coffee
2021.09 - Current
Barista
Seven Brew Coffee
2021.05 - 2021.08
Wait Staff Member
Woo Pig Mooie BBQ
2020.10 - 2021.05
Marketing
Oklahoma State University
High School Diploma -
Life Way Christian School
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