Chanel Drayton
North Charleston
Summary
Reliable individual with strong communication and problem-solving strengths. Brings initiative, attention to detail, and a positive attitude to all tasks. Eager to contribute to team success and learn from new challenges in fast-paced environments.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Come Back Shack
8915 University Blvd, North Charleston, SC 29406
03.2026 - Current
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to health and safety standards.
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Prepared food items according to established recipes and quality standards, ensuring consistent taste and presentation.
- Backed up servers by setting up trays and completing some food deliveries.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Barista
7 Brew
2155 Ashley Phosphate Rd, North Charleston, SC 294
06.2025 - 08.2025
- Prepared high-quality espresso beverages while maintaining consistent taste and presentation standards.
- Operated coffee machines and equipment, ensuring adherence to safety and cleanliness protocols.
- Assisted customers with menu selection, providing recommendations based on preferences and dietary needs.
- Managed cash register operations, accurately processing transactions and handling customer payments.
- Adapted quickly to changing menu items and seasonal promotions, enhancing customer engagement and satisfaction.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
FOH Team Member
McAllister's Deli
4950 Centre Pointe Dr, Charleston, SC 29418
09.2024 - 11.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Assisted in food preparation and assembly, following safety and quality standards consistently.
- Maintained cleanliness and organization of front-of-house areas, enhancing overall restaurant ambiance.
- Operated point-of-sale system efficiently, processing orders accurately and managing cash transactions.
- Engaged with customers to gather feedback, addressing concerns promptly to enhance satisfaction levels.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Utilized point-of-sale systems effectively, accurately entering orders and processing payments with minimal errors.
Education
High School Diploma -
R.B Stall High School
3625 Ashley Phosphate Rd, North Charleston, SC 29405-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Cash handling
- Attention to detail
- Customer engagement
Timeline
Crew Member
Come Back Shack
03.2026 - Current
Barista
7 Brew
06.2025 - 08.2025
FOH Team Member
McAllister's Deli
09.2024 - 11.2024
High School Diploma -
R.B Stall High School