CHANEL LEWIS
Pocono Summit,PA
Summary
Experienced in the service industry, well-equipped to excel in collaborative roles within fast-paced environments. Proven track record of enhancing operational efficiency and elevating customer satisfaction. Dedicated to achieving results. Focused on teamwork and adaptability to effectively communicate and solve problems, ensuring seamless workflow and successful outcomes.
Overview
7
7
years of professional experience
Work History
Crew Member
Popeyes Restaurant
06.2021 - Current
- Worked as a Crew Member providing services to customers in a fast-food restaurant
- Duties included but not limited to the following:
- Greeted customers upon arrival
- Inform customers of any specials or promotions running currently
- Answered any questions the customers might have
- Took orders accurately
- Accepted payment and accurately supplied change as required
- Maintained a clean, sanitary, and organized dining room and service area
- Completed all side work at the end of shift
- Ensured restrooms are clean and stocked
- Complied with all health and food safety regulations at all times
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Student Assistant
Mount Vernon Youth Bureau
10.2019 - 12.2019
- Performed clerical work at Traphagen Elementary School
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
Program Assistant
Mt. Vernon Youth Bureau
07.2019 - 08.2019
- Worked as a program Assistant at the Mt
- Vernon Neighbourhood Health Canter, duties included but not limited to the following:
- Answered phone and directed calls as appropriate
- Made appointments for patients
- Filing
- Photocopied documents
- Prepared care packages for W.I.C
- Department Children’s Fair
- Assisted with planning and coordinating day-to-day and special program activities.
Student Assistant
Mt. Vernon Board of Education
10.2018 - 12.2018
- Duties included but not limited to the following:
- Entered data in the computer system
- Filing
- Updated documentation on student absences
- Assisted in mailing and postage of letters and packages
Education
Bachelor of Accounting - Accounting
East Stroudsburg University
East Stroudsburg, PA05-2027
AAS Science - Nursing
Westchester Community College
Valhalla, NY06.2021
High School Diploma -
Mount Vernon High School
Mt. Vernon, NY06.2019
Skills
- Microsoft Office
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Attention to detail
- Self-discipline
- Integrity and honesty
- Basic math
- Leadership qualities
Phone
cell, (914) 704-2193
Community Service
- Volunteer, Mt. Vernon Youth Bureau, Mount Vernon, NY, Summer 2019, Monitored children play activities, Gave out toys, Assisted in setting up for the events
- Volunteer, S.T.R.O.N.G., Mount Vernon, NY, 09/01/17 to 06/01/19, Performed educational activities
- Student Volunteer, NYGEAR UP., Mount Vernon, NY, 09/29/18, Operated registration for students and parents for the 'Bring Your Game Techniques' for college bound students, Assisted staff with preparation, set-up and clean-up
- Student Ambassador, The Davenport Mansion, New Rochelle, NY, 10/18/18, Greeted over 200 guests including the Mayor of Mount Vernon for the Back to School Bash presented by the Guidance Center of Westchester, Seated and directed guests to the registration table, coatroom, lounges and bathrooms, Inspected dining and serving areas to ensure cleanliness, proper setup and order
Honors Awards Activities
- Honor Roll, 2017 – 2019
- Earth Science Award, 2017
- Church Choir
Timeline
Crew Member
Popeyes Restaurant
06.2021 - Current
Student Assistant
Mount Vernon Youth Bureau
10.2019 - 12.2019
Program Assistant
Mt. Vernon Youth Bureau
07.2019 - 08.2019
Student Assistant
Mt. Vernon Board of Education
10.2018 - 12.2018
Bachelor of Accounting - Accounting
East Stroudsburg University
AAS Science - Nursing
Westchester Community College
High School Diploma -
Mount Vernon High School
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