Chanisty McDickinson
Sylacauga
Summary
Highly motivated Store Manager with proven expertise in driving sales growth and enhancing customer experiences. Skilled in management, customer relations, and problem-solving, consistently achieving KPIs and providing positive in-store environments for both staff and customers.
Overview
9
9
years of professional experience
Work History
Store Manager
Reemo Wireless-Cricket Wireless
Alexander City, AL
10.2024 - Current
- Manage daily store operations, ensuring compliance with company policies and procedures.
- Train and Coach sales associates to meet and exceed performance goals.
- Create employee schedules and maintain proper staffing levels.
- Drive sales growth by meeting KPI's such as activations, upgrades, and accessory sales.
- Ensure my staff along with myself creates a positive in-store experience to go the extra smile ensuring customer satisfaction.
- Manage inventory conducting regular audits to maintain accurate stock levels.
- Handles Cash management, deposits, and daily financial reporting.
- Creates partnerships with business owners/store managers in the area to bring more attention to the store and maximize sales along with supporting our community.
Store Manager
Crown Wireless-Cricket Wireless
Alexander City, AL
07.2019 - 10.2024
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and Coached sales associates to meet and exceed performance goals.
- Created employee schedules and maintained proper staffing levels.
- Drive sales growth by meeting KPI's such as activations, upgrades, and accessory sales.
- Ensured my staff along with myself created a positive in-store experience to go the extra smile ensuring customer satisfaction.
- Manage Inventory conducting regular monthly audits to maintain accurate stock levels.
- Handled cash management, deposits, and daily financial reporting.
- Built partnerships with business owners/store managers as a way to promote business and maximize sales as well as serving in the community.
Sales Associate
PWI Partners-Cricket Wireless
Sylacauga, AL
01.2017 - 07.2019
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale system, ensuring accuracy in sales.
- Maintained product displays and inventory organization to optimize store appearance.
- Educated customers on wireless plans and device features, boosting customer satisfaction.
Education
Coosa Central High School
Hanover, Al08-2025
Associate of Applied Science - Business
Southern Union State Community College
Wadley, AL05-2018
Skills
- Management
- Computer Literacy
- Technology Savy
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Languages
English
Full Professional
Timeline
Store Manager
Reemo Wireless-Cricket Wireless
10.2024 - Current
Store Manager
Crown Wireless-Cricket Wireless
07.2019 - 10.2024
Sales Associate
PWI Partners-Cricket Wireless
01.2017 - 07.2019
Coosa Central High School
Associate of Applied Science - Business
Southern Union State Community College