Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hengly Kong

Lakewood,CA

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Medical Assistant

PIH HEALTH
Whittier, CA
01.2023 - Current
  • Registered new patients into practice management software program accurately entering demographic information.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Organized charts, documents and supplies to maintain team productivity.
  • Explained treatment procedures and physicians' instructions.
  • Administered injections, medications and treatments as directed by the physician.
  • Conducted insurance verification and pre-certification and pre-authorization functions.

Server/Host/Cashier

Rice String Noodle Shack
Cerritos, CA
01.2021 - 01.2024
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Education

Medical Assisting

American Career College
Anaheim, CA
07-2022

High School Diploma -

Lakeoow High School
Lakewood, CA
06-2020

Skills

  • Data Entry
  • Procedure Assistance
  • Patient-Focused Care
  • Phlebotomy
  • Patient Flow Management
  • HIPAA Compliance
  • CPR
  • Payment Collection
  • Inventory Control
  • Budget Administration
  • Opening and Closing Procedures
  • Employee Scheduling
  • Customer Assistance
  • Budgeting and Financial Management
  • Staff Training and Development
  • POS System Knowledge
  • Restaurant Operations
  • Team Management

Timeline

Medical Assistant

PIH HEALTH
01.2023 - Current

Server/Host/Cashier

Rice String Noodle Shack
01.2021 - 01.2024

Medical Assisting

American Career College

High School Diploma -

Lakeoow High School

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Hengly Kong